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Equipment Operation – Assessment on operating MHE in the warehouse. May also be assessed during training sessions and understanding of operating MHE or other types of equipment. Keeping records of repairs, inspection, and maintenance. Reliability – Being on time on scheduled days of work.

This is especially true for businesses that deal with customers face-to-face, such as retail stores and restaurants. The interviewer may ask this question to assess your customer service skills. Use examples from previous experiences where you helped customers find what they needed or solved their problems.
Home Depot Service Desk Lead Requirements: Skills, Knowledge, and Abilities for Career Success
The service desk lead needs to be observant of how often employees need to take breaks, whether they are wearing required attire, and if they have completed tasks assigned to them. Picking – Picking goods from shelves and storage racks are also in scope, as well as loading them into the designated MHE or staging areas. This task may require the use of dollies, forklifts and hand pallet jacks.

Malfunctions are reported to the supervisor for servicing or repair. In this position, it’s important to provide accurate information about product features and availability, using computerized point-of-sale equipment. Your focus is making sure the products have a label, they’re clean, they’re stocked, just that everything looks, what they call, grand opening ready.
Tag Archives: home depot freight team associate job description
This post provides detailed information on the job description of a service desk lead at the Home Depot, including the major duties, tasks, and responsibilities that they perform. The Freight Team is responsible for loading and unloading trucks with merchandise purchased from vendors. They also ensure that all items are properly labeled, organized, and stored in the correct area of the store. You should also have excellent interpersonal skills, since you will be frequently interacting with customers. Previous experience working as a cashier would be great, but it’s not required.
It offers competitive pay and benefits, including medical insurance, paid time off, 401 retirement plans, discount programs, and tuition reimbursement. Home Depot employees are expected to provide friendly customer service and to engage in physical effort such as lifting, climbing, reaching, and working with or near power equipment. The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities.
Home Depot Lot Associate Job Description
It may also require a certain degree of physical endurance for tasks such as reaching, bending, pushing, pulling and moving cartons and products around. The job description of the Home Depot service desk lead also involves overseeing in-store operations. It also provides the major requirements you will need to meet to be hired for the service desk lead role at the Home Depot or other large retailers. Store managers are responsible for the complete day-to-day operation of Home Depot stores. They make sure that the profitability of the store is maximized and the core values of the company are upheld.
Encouraged to have a positive attitude and a friendly demeanor when engaging with others. The company offers benefits and opportunities to promote employees who show initiative and drive. Starting pay may vary based on factors including, but not limited to, position offered and location.
The specific accommodation requested to complete the employment application. Loads and unloads trucks with large equipment such as lawn mowers, gardening equipment, etc. He/she prepares service desk personnel schedules in the computer program, that action helps personnel know who should work together in order to be more efficient.
In fulfilling their role, managers work with both customers and employees. Cashiers must be able to stand for long periods and possess excellent customer service skills. They should always greet customers as they enter the store and offer help whenever possible. The leader of the service desk team is required to be knowledgeable about tools, equipment, and product specifications. Service desk team leaders need to make sure employees on the service desk have not exceeded wait times and whether they were wearing required attire. The Home Depot service desk lead keeps documentation and records of all goods and services that customer received and in orderly fashion to ensure proper billing.
This question is an opportunity to show the interviewer that you have the skills and abilities needed for this role. When answering, think about what your strongest skills are and how they can benefit The Home Depot. They have been very good about working with me. There’s sometimes where I’ve been able to take nights off, but work a little bit longer on another night. You have to be willing to work independently.

Their job description also involves overseeing how well employees are performing their tasks. Equipment Maintenance – Basic equipment maintenance such as charging forklift batteries, visual checking, and ensuring equipment operability. In the event of a possible malfunction, ensuring that reserve equipment is functional is also required.
They are not getting ready to go out of business. Once you have a basic understanding of the industry, it’s time to get your foot in the door. There are many ways to do this, but one of the best is to find a company that offers internships or apprenticeships.
He/she participates in training and development activities that will help him/her to meet company objectives. Needs to review the security of your connection before proceeding. To verify your email address and activate your job alert.
Understanding of packaging labels and generally safe practices around the warehouse. In addition to selling and providing product and service information, cashiers may also stock shelves. The following information will be of great help to you as a shortcut to the Home Depot job descriptions you would normally find on the official careers website. Learn more about our 4 different work locations. Additional information will be provided during the application process. Vacation time and the company is very good if you need a day off.

You can check out this Home Depot application guide to apply right now. To work at Home Depot, you need to be 18 years of age or older, and it’s preferable to have a high school diploma. It also helps if you have prior retail experience.